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Thank you for your interest in Olmec Chocolate! We're excited to get your delicious order on its way to you. This policy outlines our shipping timeframe and some additional details.
Shipping Time:
Please allow 7-10 business days for your order to be shipped after the date you place it. Note that this is an estimate and may vary depending on your location and order processing times.
Delivery Estimates:
Delivery dates provided at checkout are estimates only and cannot be guaranteed. There may be unforeseen circumstances that can delay your order, such as high order volume or carrier issues. We appreciate your understanding.
Order Fulfillment:
We fulfill orders based on product availability. In the unlikely event that an item you order is unavailable, we will contact you to discuss options, such as a substitute product or a full refund. We reserve the right to fulfill orders in any sequence we deem necessary.
Delivery Area:
Olmec Chocolate currently ships within India only.
Payment Processing:
Please note that your order will not be considered complete until full payment is received
Questions:
If you have any questions regarding our shipping policy, please don't hesitate to contact us at olmecoperations@gmail.com or by phone at +91 85210 63934
(if applicable).
Privacy Policy
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you use our website www.oslmecchocolates.com, and related services.
1. Information We Collect
We collect the following types of information:
Information you provide:
Name
Contact information (email address, phone number)
Billing and shipping address
Payment information (credit card details - we do not store this information)
Order history
Information you provide in reviews, surveys, or other forms
Information collected automatically:
Device information (IP address, browser type, operating system)
Usage data (pages viewed, time spent on the site, search queries)
Geolocation information (with your consent)
2. How We Use Your Information
We use your information for the following purposes:
To process your orders and deliver your purchases
To provide you with customer service
To personalize your experience on the Services
To send you marketing and promotional communications (with your consent)
To improve the Services
To comply with legal obligations
3. Sharing Your Information
We may share your information with third-party service providers who help us operate the Services, such as payment processors, shipping companies, and marketing agencies. We will only share your information with these providers to the extent necessary for them to perform their services.
We may also share your information with law enforcement or other government agencies if required by law.
4. Your Choices
You have choices regarding your information:
You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails.
You can access, update, or delete your personal information by contacting us.
5. Data Security
We take steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.
6. Children's Privacy
The Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the website.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at olmecoperations@gmail.com or +91 85210 63934.
Additional Information:
We may use cookies and other tracking technologies to collect information about your use of the Services. You can control cookies through your web browser settings.
We retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
By using the Services, you agree to the terms of this Privacy Policy.
